How might your customers be impacted by Teams licensing changes? Make sure you’re in the know!

On 1 April 2024, licensing models for ​Microsoft’s most used collaboration tool – Teams – changed for customers outside the EEA and Switzerland. The change brings licensing in line with the approach that’s been used inside the EEA and Switzerland since October 1st 2023. In this article, we’ll help you get to grips with what’s new and understand how your customers will be affected, and how to support them.